Effective Date: 06/21/2023

 

At Eventlb, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose the information you provide when using our event ticketing software. By accessing or using Eventlb, you consent to the practices described in this Privacy Policy.

 

Information We Collect

1.1 Personal Information: When you create an account on Eventlb, we may collect personal information such as your name, email address, contact information, and payment details. We only collect the necessary information to provide you with our services.

 

1.2 Event Information: As an event organizer, you may provide us with event-related information, including event details, ticket prices, dates, and locations. This information is necessary for the proper functioning of Eventlb.

 

1.3 Usage Information: We may collect information about your use of Eventlb, including your IP address, device information, browser type, and browsing patterns. This information is used to improve our services and enhance the user experience.

 

Use of Information

2.1 Service Provision: We use the collected information to provide you with the requested services, such as creating event listings, processing ticket sales, and facilitating event management.

 

2.2 Communication: We may use your contact information to communicate with you regarding your account, events, customer support, and promotional offers. You can opt out of marketing communications at any time.

 

2.3 Analytics and Improvements: We analyze usage patterns and preferences to improve Eventlb's functionality, performance, and user interface. This includes troubleshooting issues, conducting research, and implementing new features.

 

2.4 Legal Compliance: We may use and disclose your information as required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.

 

Data Sharing

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, including payment processors, customer support providers, and marketing platforms. These providers are obligated to protect your information and can only use it for the specified purposes.

 

3.2 Event Organizers and Attendees: As an event ticketing platform, we may share certain information with event organizers and attendees to facilitate event planning, ticket sales, and attendance management. However, we do not control how these third parties handle your information, and their use of your data is governed by their own privacy policies.

 

3.3 Aggregate and Non-identifiable Data: We may aggregate and anonymize data for statistical analysis, market research, and business purposes. This information does not identify individuals and cannot be linked back to you.

 

Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

 

4.2 It is important to note that you are responsible for maintaining the confidentiality of your account credentials and for any actions taken under your account. Please notify us immediately if you suspect any unauthorized access to your account.

 

Children's Privacy

Eventlb is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information once it is no longer needed.

 

Your Rights and Choices

7.1 Access and Update: You can access and update your account information by logging into your Eventlb account. You have the right to correct inaccuracies or request the deletion of your personal information, except where we are required to keep it for legal or legitimate business purposes.

 

7.2 Cookies and Tracking Technologies: Eventlb uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact certain features and functionalities of Eventlb.

 

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on Eventlb or through other means. Your continued use of Eventlb after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@eventlb.com.

 

By using Eventlb, you acknowledge that you have read, understood, and agreed to this Privacy Policy.